Elevate guest experiences with our digital concierge solution

How Comcierge Works

A comprehensive digital concierge solution designed specifically for independent hotels.

Guest Session Creation
01

Guest Session Creation

Reception generates a unique 6-digit verification code linked to the room, with no personal data collection required.

Accessing the Platform
02

Accessing the Platform

Guests scan a QR code in their room, connecting to Wi-Fi and redirecting to the login prompt.

Personalizing Experience
03

Personalizing Experience

Guests access services like room service, hotel shop, excursions, and multilingual live chat with reception.

Hotel Content Management
04

Hotel Content Management

Hotels fully customize what services appear on the platform, with approval systems for external activities.

Key Technical Features

Built with security, flexibility, and ease of use at its core.

Guest Session Management

Secure and private authentication with unique codes that expire after checkout.

Multi-language Support

Built-in automatic translation for guest-hotel communication in multiple languages.

Content Management System

Simple dashboard for hotels to manage services, announcements, and offerings.

Live Chat with Reception

Real-time communication between guests and hotel staff through the platform.

Guest Interface Sections

A seamless mobile experience with all the features guests need.

Amenities

View and request available hotel services directly from your device.

Dine In

Order room service or book a table at the hotel's restaurant with ease.

Hotel Shop

Browse and purchase products available within the hotel with delivery to your room.

Excursions

Book tours and activities offered by the hotel directly from your device.

Dine Out

Discover recommended external restaurants approved by the hotel.

Live Chat

Chat with reception in real-time, with automatic translation into multiple languages.