Elevate guest experiences with our digital concierge solution

"Every Legendary Visit Inspires Restful Awakenings"

Digital Concierge Platform for Hotels

Enhance efficiency, effectiveness, and guest experience in hotels through our customizable digital platform. A turnkey solution for independent hotels and boutique chains.

Hotel guest using digital concierge platform on tablet

Comprehensive Features for Enhanced Guest Experiences

Everything hotels need to provide exceptional service without extensive IT infrastructure.

Guest Verification

Secure and private session management with unique 6-digit codes. No personal data collection required.

Multilingual Chat

Real-time translation enables guests and staff to communicate easily, regardless of language barriers.

Customizable Interface

Hotels control what sections and services appear on the platform, creating a tailored experience for guests.

Room Service & Dining

Guests can order room service or book tables at hotel restaurants directly through the platform.

Hotel Shop

Browse and purchase products available within the hotel, from souvenirs to toiletries.

Excursions & Activities

Book tours and activities offered by the hotel, turning every stay into an adventure.

Mobile Staff App

Dedicated mobile app for hotel staff to communicate, manage tasks, handle guest requests, and track vacation schedules.

Guest Session Creation
01

Guest Session Creation

Reception generates a unique 6-digit verification code linked to the room, with no personal data collection required.

Accessing the Platform
02

Accessing the Platform

Guests scan a QR code in their room, connecting to Wi-Fi and redirecting to the login prompt.

Personalizing Experience
03

Personalizing Experience

Guests access services like room service, hotel shop, excursions, and multilingual live chat with reception.

Hotel Content Management
04

Hotel Content Management

Hotels fully customize what services appear on the platform, with approval systems for external activities.

Benefits for Independent Hotels

Designed specifically for boutique and independent hotels that want to provide premium digital experiences without extensive IT resources.

No IT Resources Required

A plug-and-play concierge system with no need for internal development or technical expertise.

Increased Revenue

Boost sales from in-app purchases, room service orders, and excursion bookings with easy digital access.

Improved Guest Satisfaction

Enhance the guest experience with convenient digital access to all hotel services and amenities.

Fully Customizable

Tailor the platform to match your hotel's branding and specific service offerings.

Multilingual Support

Break language barriers and serve international guests with real-time translation capabilities.

Privacy Focus

Our system requires no personal guest data, maintaining privacy while providing personalized service.

Ready to transform your hotel's guest experience?

Join your hotel to enhance your services with E·L·V·I·R·A's digital concierge platform.